How do I restore a purchase?
Open Becoming, go to You → Settings, and choose Restore Purchases. Use the same Apple Account that made the original purchase.
Support
How can we help?
Find quick answers below, or email us if something is not working as expected.
dexrelayapp@gmail.comHow do I manage or cancel?
Subscriptions are managed by Apple. Open iPhone Settings, tap your name, then Subscriptions, or visit Apple’s subscription page.
Manage Apple subscriptionsHow does the annual trial work?
Eligible new subscribers may receive 3 days free with the annual plan. The App Store purchase sheet shows your eligibility and the date billing begins before you confirm.
What does Becoming Pro unlock?
Becoming Pro unlocks the full personalized 90-day arc — Reset, Build, and Reveal — plus all six plan tracks, weekly photo check-ins, and the private diary while you are subscribed.
Can I request a refund?
Apple handles billing and refund decisions for App Store purchases. You can submit a request directly through Apple.
Request help from AppleDoes Becoming upload my selfie?
No. In the current release, selfies, quiz answers, plans, and progress stay on your device and are not uploaded by Becoming.
How do I delete my data?
In Becoming, open You → Settings and choose Delete My Data. Deleting the app also removes its local data, subject to device backups managed by Apple.
Why am I not receiving reminders?
Reminders are optional. Check Settings → Notifications → Becoming on your iPhone and make sure notifications are allowed. You can also adjust reminder preferences inside the app.
Is Becoming medical advice?
No. Becoming is a self-care planning tool. It does not diagnose or treat health conditions and is not a substitute for advice from a qualified professional.
Still stuck?
Tell us what happened.
Include your iPhone model, iOS version, app version, and the steps that led to the issue. Please do not email selfies or sensitive health information.
Email COCOTOFY support